{"id":7963,"date":"2023-09-19T23:29:53","date_gmt":"2023-09-19T21:29:53","guid":{"rendered":"https:\/\/savannahcreation.com\/?p=7963"},"modified":"2023-09-19T23:42:49","modified_gmt":"2023-09-19T21:42:49","slug":"assistant-digital-optimisation-service-client","status":"publish","type":"post","link":"https:\/\/savannahcreation.com\/en\/assistant-digital-optimisation-service-client\/","title":{"rendered":"Pourquoi un assistant digital est la solution ultime pour cr\u00e9er et am\u00e9liorer votre service client ?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"7963\" class=\"elementor elementor-7963\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-30ed754 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"30ed754\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9fd826e\" data-id=\"9fd826e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-85dc9d6 elementor-widget elementor-widget-heading\" data-id=\"85dc9d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Qu'est ce qu'un chatbot (assistant digital) ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fe45ac8 e-flex e-con-boxed e-con e-parent\" data-id=\"fe45ac8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7f8d18c elementor-widget elementor-widget-image\" data-id=\"7f8d18c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2048\" height=\"2048\" src=\"https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/09\/2002.i039.010_chatbot_messenger_ai_isometric_set-05-2048x2048.jpg\" class=\"attachment-2048x2048 size-2048x2048 wp-image-7987\" alt=\"chat bot robot intelligence artificielle\" srcset=\"https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/09\/2002.i039.010_chatbot_messenger_ai_isometric_set-05-2048x2048.jpg 2048w, https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/09\/2002.i039.010_chatbot_messenger_ai_isometric_set-05-300x300.jpg 300w, https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/09\/2002.i039.010_chatbot_messenger_ai_isometric_set-05-1024x1024.jpg 1024w, https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/09\/2002.i039.010_chatbot_messenger_ai_isometric_set-05-150x150.jpg 150w, https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/09\/2002.i039.010_chatbot_messenger_ai_isometric_set-05-768x768.jpg 768w, https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/09\/2002.i039.010_chatbot_messenger_ai_isometric_set-05-1536x1536.jpg 1536w\" sizes=\"(max-width: 2048px) 100vw, 2048px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a143ef1 elementor-widget elementor-widget-text-editor\" data-id=\"a143ef1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Un <strong>chatbot<\/strong> est un petit programme sur les sites web, applications ou autres plateformes num\u00e9riques qui peut discuter avec vous. Il est con\u00e7u pour comprendre vos questions ou commentaires, que vous les tapiez ou les prononciez, et<strong> vous r\u00e9pond comme le ferait une personne<\/strong>.<\/p><p><span style=\"text-decoration: underline;\">M\u00eame s&#8217;il n&#8217;est pas humain, il donne l&#8217;impression que vous avez une conversation avec quelqu&#8217;un de r\u00e9el.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a19591 elementor-widget elementor-widget-text-editor\" data-id=\"5a19591\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: var( --e-global-color-text ); background-color: var( --e-global-color-50b259d );\"><i>&#8220;Pour d\u00e9couvrir un chatbot en action, rendez-vous sur la page d&#8217;accueil de ce site. Cliquez sur &#8220;Savannah Creation&#8221; en haut \u00e0 gauche, et vous remarquerez un petit message qui appara\u00eetra en bas \u00e0 droite. Et voil\u00e0, c&#8217;est aussi simple que \u00e7a !&#8221;<\/i><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-dc803c6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dc803c6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e264717\" data-id=\"e264717\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6df8005 elementor-widget elementor-widget-heading\" data-id=\"6df8005\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Les d\u00e9fis du service client traditionnel<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2f4ff1e e-flex e-con-boxed e-con e-parent\" data-id=\"2f4ff1e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-93a3649 elementor-widget elementor-widget-image\" data-id=\"93a3649\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"607\" src=\"https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/09\/5124556-e1695051993367-1024x777.jpg\" class=\"attachment-large size-large wp-image-7976\" alt=\"service client message mail\" srcset=\"https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/09\/5124556-e1695051993367-1024x777.jpg 1024w, https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/09\/5124556-e1695051993367-300x228.jpg 300w, https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/09\/5124556-e1695051993367-768x583.jpg 768w, https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/09\/5124556-e1695051993367-1536x1166.jpg 1536w, https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/09\/5124556-e1695051993367.jpg 1826w\" sizes=\"(max-width: 800px) 100vw, 800px\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0593061 elementor-widget elementor-widget-text-editor\" data-id=\"0593061\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Le service client traditionnel, bien qu&#8217;efficace dans certains canaux, est confront\u00e9 \u00e0 de <strong>nouveaux d\u00e9fis<\/strong> \u00e0 l&#8217;\u00e8re du num\u00e9rique actuel. Avec l&#8217;arriv\u00e9e de l&#8217;<strong>intelligence artificielle<\/strong>, de <strong>Chatgpt<\/strong> etc&#8230;<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d425bd elementor-widget elementor-widget-heading\" data-id=\"5d425bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Temps d'attente et insatisfaction<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2f933f1 e-flex e-con-boxed e-con e-parent\" data-id=\"2f933f1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b2830f6 elementor-widget elementor-widget-image\" data-id=\"b2830f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/09\/7320408-1024x1024.jpg\" class=\"attachment-large size-large wp-image-7994\" alt=\"argent perte vecteur femme dollar\" srcset=\"https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/09\/7320408-1024x1024.jpg 1024w, https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/09\/7320408-300x300.jpg 300w, https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/09\/7320408-150x150.jpg 150w, https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/09\/7320408-768x768.jpg 768w, https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/09\/7320408-1536x1536.jpg 1536w, https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/09\/7320408.jpg 2000w\" sizes=\"(max-width: 800px) 100vw, 800px\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a7ddc88 elementor-widget elementor-widget-text-editor\" data-id=\"a7ddc88\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Nous avons tous \u00e9t\u00e9 l\u00e0: <em>cette petite musique qui joue en boucle<\/em>, ces emails et mails r\u00e9p\u00e9titifs nous remerciant de notre patience. Et quand enfin quelqu&#8217;un r\u00e9pond, parfois il ne peut m\u00eame pas r\u00e9soudre notre <strong>r\u00e9clamation<\/strong>.<\/p><p>Cette attente, cette incertitude, g\u00e9n\u00e8rent une <strong>insatisfaction<\/strong> qui peut parfois co\u00fbter cher \u00e0 une start-up ou \u00e0 une grande entreprise en termes d&#8217;image de marque.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b17abc elementor-widget elementor-widget-heading\" data-id=\"6b17abc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Co\u00fbts \u00e9lev\u00e9s pour les entreprises\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a9d6fc elementor-widget elementor-widget-text-editor\" data-id=\"9a9d6fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Un service client traditionnel implique des co\u00fbts: salaires, formation CRM, infrastructures, syst\u00e8me d&#8217;information&#8230; Et ces co\u00fbts ne cessent d&#8217;augmenter. Pour les petites entreprises, cela peut m\u00eame devenir un fardeau.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7945db1 e-flex e-con-boxed e-con e-parent\" data-id=\"7945db1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-bee7d5c e-flex e-con-boxed e-con e-child\" data-id=\"bee7d5c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e3a2e07 elementor-widget elementor-widget-image\" data-id=\"e3a2e07\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"370\" height=\"319\" src=\"https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/09\/giphy.gif\" class=\"attachment-large size-large wp-image-7998\" alt=\"trouver une solution\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1da9402 e-flex e-con-boxed e-con e-child\" data-id=\"1da9402\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-473ce6a elementor-widget elementor-widget-text-editor\" data-id=\"473ce6a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><em><strong>Heureusement !<\/strong><\/em><\/p><p><em><strong> \u00c0 tout probl\u00e8me sa solution n&#8217;est ce pas ? <\/strong><\/em><\/p><p><em><strong>Voyons \u00e0 pr\u00e9sent ce qui pourrait \u00eatre votre solution miracle&#8230;. un ChatBot !<\/strong><\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-96bfd67 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"96bfd67\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2ed48a1\" data-id=\"2ed48a1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ca0c2f6 animated-fast elementor-invisible elementor-widget elementor-widget-image\" data-id=\"ca0c2f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;bounceIn&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/09\/2002.i039.010_chatbot_messenger_ai_isometric_set-05-1024x1024.jpg\" class=\"attachment-large size-large wp-image-7987\" alt=\"chat bot robot intelligence artificielle\" srcset=\"https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/09\/2002.i039.010_chatbot_messenger_ai_isometric_set-05-1024x1024.jpg 1024w, https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/09\/2002.i039.010_chatbot_messenger_ai_isometric_set-05-300x300.jpg 300w, https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/09\/2002.i039.010_chatbot_messenger_ai_isometric_set-05-150x150.jpg 150w, https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/09\/2002.i039.010_chatbot_messenger_ai_isometric_set-05-768x768.jpg 768w, https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/09\/2002.i039.010_chatbot_messenger_ai_isometric_set-05-1536x1536.jpg 1536w, https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/09\/2002.i039.010_chatbot_messenger_ai_isometric_set-05-2048x2048.jpg 2048w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-04b438b elementor-widget elementor-widget-heading\" data-id=\"04b438b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pourquoi opter pour un assistant digital (ChatBot) ?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5669e6f elementor-widget elementor-widget-heading\" data-id=\"5669e6f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Disponibilit\u00e9 24h\/24 et 7j\/7<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db9a582 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"db9a582\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"icon icon-calendar-full\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c9cc714 elementor-widget elementor-widget-text-editor\" data-id=\"c9cc714\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Un Chatbot, qu&#8217;il soit bas\u00e9 sur votre site internet, votre application mobile ou autre, ne dormira jamais. Il est l\u00e0, pr\u00eat \u00e0 r\u00e9pondre aux requ\u00eates de vos visiteurs, que ce soit \u00e0 3h du matin ou pendant les jours f\u00e9ri\u00e9s. Pour lui, une pause caf\u00e9 est inconcevable.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17b35b7 elementor-widget elementor-widget-heading\" data-id=\"17b35b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">R\u00e9duction des co\u00fbts<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8581fe8 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"8581fe8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"icon icon-dollar-bill\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-95f2ae2 elementor-widget elementor-widget-text-editor\" data-id=\"95f2ae2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>L&#8217;adoption d&#8217;un assistant virtuel peut permettre de r\u00e9aliser d&#8217;importantes \u00e9conomies. Moins de personnel \u00e0 embaucher, moins d&#8217;infrastructures \u00e0 g\u00e9rer. Et ces \u00e9conomies peuvent \u00eatre r\u00e9investies pour am\u00e9liorer d&#8217;autres aspects de l&#8217;entreprise.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e38dc73 elementor-widget elementor-widget-heading\" data-id=\"e38dc73\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Personnalisation du service<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e6cca8 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"2e6cca8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"icon icon-edit1\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-89427e1 elementor-widget elementor-widget-text-editor\" data-id=\"89427e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>L&#8217;assistant virtuel peut \u00eatre programm\u00e9 pour offrir une exp\u00e9rience client sur mesure \u00e0 chaque client. Il peut saluer le client par son pr\u00e9nom, conna\u00eetre son parcours client, offrant ainsi une exp\u00e9rience unique et personnalis\u00e9e.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-918589b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"918589b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c63d7cf\" data-id=\"c63d7cf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bae18c4 elementor-widget elementor-widget-image\" data-id=\"bae18c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/09\/5208996-1024x1024.jpg\" class=\"attachment-large size-large wp-image-8044\" alt=\"concept chatbot illustration\" srcset=\"https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/09\/5208996-1024x1024.jpg 1024w, https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/09\/5208996-300x300.jpg 300w, https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/09\/5208996-150x150.jpg 150w, https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/09\/5208996-768x768.jpg 768w, https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/09\/5208996-1536x1536.jpg 1536w, https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/09\/5208996.jpg 2000w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb06733 elementor-widget elementor-widget-heading\" data-id=\"eb06733\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Comment un ChatBot am\u00e9liore-t-il le service client?\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0cea34a elementor-widget elementor-widget-heading\" data-id=\"0cea34a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">R\u00e9ponses instantan\u00e9es\n\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2934d38 elementor-widget elementor-widget-text-editor\" data-id=\"2934d38\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Avec un Chatbot, <strong>fini l&#8217;attente<\/strong>. D\u00e8s qu&#8217;une question est pos\u00e9e, la r\u00e9ponse est imm\u00e9diate. Cela permet d&#8217;augmenter la satisfaction des clients, de r\u00e9soudre rapidement leurs probl\u00e8mes et de susciter une certaine surprise qui permet de vous <strong>d\u00e9marquer<\/strong>.<\/p><div>\u00a0<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d57a7a3 elementor-widget elementor-widget-heading\" data-id=\"d57a7a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Gestion des demandes en masse\n\n\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b36f2c elementor-widget elementor-widget-text-editor\" data-id=\"3b36f2c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Lors des p\u00e9riodes de forte affluence, un service client traditionnel peut \u00eatre d\u00e9bord\u00e9. Mais le Chatbot, lui, peut <strong>g\u00e9rer des milliers de demandes simultan\u00e9ment<\/strong>, sans jamais perdre son efficacit\u00e9. Il n&#8217;a aucune limite !<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e5497aa elementor-widget elementor-widget-heading\" data-id=\"e5497aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Apprentissage continu\n\n\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1502504 elementor-widget elementor-widget-text-editor\" data-id=\"1502504\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>L&#8217;un des grands avantages de l&#8217;assistant digital est sa <strong>capacit\u00e9 \u00e0 apprendre<\/strong>. Gr\u00e2ce au machine learning, il analyse chaque interaction, chaque question, chaque r\u00e9ponse, pour s&#8217;am\u00e9liorer continuellement. En ajoutant \u00e0 cela l&#8217;entretient r\u00e9gulier de l&#8217;entreprise qui s&#8217;en occupe.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-71f2543 e-flex e-con-boxed e-con e-parent\" data-id=\"71f2543\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5984f15 elementor-widget elementor-widget-image\" data-id=\"5984f15\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"480\" height=\"480\" src=\"https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/09\/Quoi.gif\" class=\"attachment-large size-large wp-image-8048\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c107e0 elementor-widget elementor-widget-text-editor\" data-id=\"2c107e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><em><strong>Et \u00e7a n&#8217;est pas tout !<\/strong><\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c2cc621 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c2cc621\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cb55e58\" data-id=\"cb55e58\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3ff42c6 elementor-widget elementor-widget-heading\" data-id=\"3ff42c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Les autres avantages des assistants digitaux\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-25557fa elementor-widget elementor-widget-heading\" data-id=\"25557fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Am\u00e9lioration de la fid\u00e9lit\u00e9 des clients\n\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7ba17a2 e-flex e-con-boxed e-con e-parent\" data-id=\"7ba17a2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d438f53 elementor-widget elementor-widget-image\" data-id=\"d438f53\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/09\/20943572-1024x1024.jpg\" class=\"attachment-large size-large wp-image-8061\" alt=\"Signature d&#039;un contrat vectoriel m\u00e9taphore fid\u00e9lisation client\" srcset=\"https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/09\/20943572-1024x1024.jpg 1024w, https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/09\/20943572-300x300.jpg 300w, https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/09\/20943572-150x150.jpg 150w, https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/09\/20943572-768x768.jpg 768w, https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/09\/20943572-1536x1536.jpg 1536w, https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/09\/20943572-2048x2048.jpg 2048w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-05c71d5 elementor-widget elementor-widget-text-editor\" data-id=\"05c71d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Un client satisfait est un client qui revient. Et un client qui revient est un client fid\u00e8le. En offrant une exp\u00e9rience positive, rapide et efficace, l&#8217;assistant virtuel contribue \u00e0 renforcer cette fid\u00e9lisation.<\/p><div>\u00a0<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-222274b elementor-widget elementor-widget-heading\" data-id=\"222274b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Collecte de donn\u00e9es pr\u00e9cieuses\n\n\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-25144e6 e-flex e-con-boxed e-con e-parent\" data-id=\"25144e6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9aba20f elementor-widget elementor-widget-image\" data-id=\"9aba20f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/09\/3169210-1024x1024.jpg\" class=\"attachment-large size-large wp-image-8062\" alt=\"don\u00e9es chatbot entreprise\" srcset=\"https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/09\/3169210-1024x1024.jpg 1024w, https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/09\/3169210-300x300.jpg 300w, https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/09\/3169210-150x150.jpg 150w, https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/09\/3169210-768x768.jpg 768w, https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/09\/3169210-1536x1536.jpg 1536w, https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/09\/3169210.jpg 2000w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-536c6bd elementor-widget elementor-widget-text-editor\" data-id=\"536c6bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Chaque interaction avec un assistant virtuel est une mine d&#8217;informations. Ces donn\u00e9es clients permettent de mieux comprendre les attentes, les besoins, les pr\u00e9occupations des clients. Et donc, de mieux y r\u00e9pondre.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ce1a070 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ce1a070\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9cfaa94\" data-id=\"9cfaa94\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-85cc9e6 elementor-widget elementor-widget-heading\" data-id=\"85cc9e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Conclusion : L'avenir du service client est entre les mains des chatbot\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3881eac e-flex e-con-boxed e-con e-parent\" data-id=\"3881eac\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2606cdf elementor-widget__width-inherit elementor-widget elementor-widget-image\" data-id=\"2606cdf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"320\" src=\"https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/09\/chatbot-taff.gif\" class=\"attachment-large size-large wp-image-8063\" alt=\"chatbot-taff\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a3992a6 elementor-widget elementor-widget-text-editor\" data-id=\"a3992a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>L&#8217;int\u00e9gration des<strong> assistants digitaux<\/strong> dans la strat\u00e9gie de relation client est in\u00e9vitable. Ils repr\u00e9sentent l&#8217;avenir, une nouvelle fa\u00e7on d&#8217;interagir, de communiquer et de <strong>satisfaire les clients<\/strong>. Dans un monde toujours plus connect\u00e9, o\u00f9 la digitalisation est omnipr\u00e9sente, ils sont la cl\u00e9 pour offrir <span style=\"text-decoration: underline;\"><em>une exp\u00e9rience client exceptionnelle<\/em><\/span>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-84f8118 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"84f8118\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5cf1209\" data-id=\"5cf1209\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-57a4c7d elementor-widget elementor-widget-text-editor\" data-id=\"57a4c7d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><em>&#8220;En investissant dans cette technologie, les entreprises peuvent non seulement am\u00e9liorer l&#8217;exp\u00e9rience client, mais aussi se positionner comme des leaders dans leur domaine.&#8221; &#8211;\u00a0<strong><a href=\"https:\/\/savannahcreation.com\/#presentation-pierre-lacaille\" target=\"_blank\" rel=\"noopener\">Lacaille Pierre<\/a><\/strong><\/em><\/p><p>Si vous aussi vous souhaitez en faire partie nous pouvons vous aider \u00e0 concr\u00e9tiser ce nouveau projet. Mais comment ? R\u00e9ponse juste ici &#8220;<a href=\"https:\/\/savannahcreation.com\/\"><strong>Savannah Creation<\/strong><\/a>&#8220;.<\/p><p>Je terminerai sur cette phrase de Benoit Dubos <b style=\"font-style: italic;\">&#8220;L&#8217;unicit\u00e9 c&#8217;est le pr\u00e9curseur de l&#8217;\u00e9vidence&#8221; <\/b>alors saisissez cette opportunit\u00e9.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-96adcc5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"96adcc5\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4e9847b\" data-id=\"4e9847b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9025f69 elementor-widget elementor-widget-heading\" data-id=\"9025f69\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">F.A.Q<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9692c89 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"9692c89\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d63b2a3 elementor-widget elementor-widget-toggle\" data-id=\"d63b2a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2241\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2241\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Les chat bots remplaceront-ils les humains?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2241\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2241\"><p>Non, les chat bots sont l\u00e0 pour compl\u00e9ter le travail des humains, pas pour les remplacer.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2242\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2242\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Comment int\u00e9grer un chat bot \u00e0 mon site web?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2242\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2242\"><p>La plupart des fournisseurs de chat bots offrent des solutions d&#8217;int\u00e9gration simples. Consultez leur documentation pour plus de d\u00e9tails.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2243\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2243\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Les chat bots sont-ils s\u00e9curis\u00e9s?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2243\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2243\"><p>Oui, la s\u00e9curit\u00e9 est une priorit\u00e9 pour la plupart des fournisseurs de chat bots. Assurez-vous de choisir un fournisseur r\u00e9put\u00e9. \u00c0 savoir que l&#8217;h\u00e9bergement du fournisseur est compris dans notre prestation de cr\u00e9ation de chatbot.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2244\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-2244\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Puis-je personnaliser mon chat bot?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2244\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-2244\"><p>Absolument! La plupart des chatbots peuvent \u00eatre personnalis\u00e9s pour r\u00e9pondre aux besoins sp\u00e9cifiques de votre entreprise. C&#8217;est ce qui en fait leur force et leurs unicit\u00e9s.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2245\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-2245\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Combien co\u00fbte un chat bot?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2245\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-2245\"><div class=\"group w-full text-token-text-primary border-b border-black\/10 dark:border-gray-900\/50 dark:bg-gray-800\" data-testid=\"conversation-turn-8\"><div class=\"p-4 justify-center text-base md:gap-6 md:py-6 m-auto\"><div class=\"flex flex-1 gap-4 text-base mx-auto md:gap-6 md:max-w-2xl lg:max-w-[38rem] xl:max-w-3xl }\"><div class=\"relative flex w-[calc(100%-50px)] flex-col gap-1 md:gap-3 lg:w-[calc(100%-115px)]\"><div class=\"flex flex-grow flex-col gap-3 max-w-full\"><div class=\"min-h-[20px] flex flex-col items-start gap-3 overflow-x-auto whitespace-pre-wrap break-words\"><div class=\"empty:hidden\">Les prix varient en fonction des fonctionnalit\u00e9s et des fournisseurs. Il est pr\u00e9f\u00e9rable de contacter plusieurs fournisseurs pour obtenir un devis.<a href=\"https:\/\/savannahcreation.com\/#prise-contact\"> Obtenez-en un d\u00e8s maintenant !<\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Les chat bots remplaceront-ils les humains?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Non, les chat bots sont l\\u00e0 pour compl\\u00e9ter le travail des humains, pas pour les remplacer.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Comment int\\u00e9grer un chat bot \\u00e0 mon site web?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>La plupart des fournisseurs de chat bots offrent des solutions d&#8217;int\\u00e9gration simples. Consultez leur documentation pour plus de d\\u00e9tails.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Les chat bots sont-ils s\\u00e9curis\\u00e9s?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Oui, la s\\u00e9curit\\u00e9 est une priorit\\u00e9 pour la plupart des fournisseurs de chat bots. Assurez-vous de choisir un fournisseur r\\u00e9put\\u00e9. \\u00c0 savoir que l&#8217;h\\u00e9bergement du fournisseur est compris dans notre prestation de cr\\u00e9ation de chatbot.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Puis-je personnaliser mon chat bot?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Absolument! La plupart des chatbots peuvent \\u00eatre personnalis\\u00e9s pour r\\u00e9pondre aux besoins sp\\u00e9cifiques de votre entreprise. C&#8217;est ce qui en fait leur force et leurs unicit\\u00e9s.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Combien co\\u00fbte un chat bot?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<div class=\\\"group w-full text-token-text-primary border-b border-black\\\/10 dark:border-gray-900\\\/50 dark:bg-gray-800\\\" data-testid=\\\"conversation-turn-8\\\"><div class=\\\"p-4 justify-center text-base md:gap-6 md:py-6 m-auto\\\"><div class=\\\"flex flex-1 gap-4 text-base mx-auto md:gap-6 md:max-w-2xl lg:max-w-[38rem] xl:max-w-3xl }\\\"><div class=\\\"relative flex w-[calc(100%-50px)] flex-col gap-1 md:gap-3 lg:w-[calc(100%-115px)]\\\"><div class=\\\"flex flex-grow flex-col gap-3 max-w-full\\\"><div class=\\\"min-h-[20px] flex flex-col items-start gap-3 overflow-x-auto whitespace-pre-wrap break-words\\\"><div class=\\\"empty:hidden\\\">Les prix varient en fonction des fonctionnalit\\u00e9s et des fournisseurs. Il est pr\\u00e9f\\u00e9rable de contacter plusieurs fournisseurs pour obtenir un devis.<a href=\\\"https:\\\/\\\/savannahcreation.com\\\/#prise-contact\\\"> Obtenez-en un d\\u00e8s maintenant !<\\\/a><\\\/div><\\\/div><\\\/div><\\\/div><\\\/div><\\\/div><\\\/div>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-11d05b6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"11d05b6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d2a8411\" data-id=\"d2a8411\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5ef9a21 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"5ef9a21\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ae18c61 elementor-widget elementor-widget-heading\" data-id=\"ae18c61\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Une premi\u00e8re consultation de 30 minutes vous est offerte pour discuter de vos projets digitaux !\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f90213 elementor-align-center elementor-tablet-align-center elementor-mobile-align-justify envato-kit-128-grad-border elementor-widget__width-inherit e-transform elementor-widget elementor-widget-button\" data-id=\"4f90213\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_transform_translateY_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:-10,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/savannahcreation.com\/#prise-contact\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-calendar-check\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">J'en profite !<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fc7899e elementor-widget elementor-widget-image\" data-id=\"fc7899e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"793\" src=\"https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/02\/mockup-tele-logo-savannah-creation-1024x1015.webp\" class=\"attachment-large size-large wp-image-5500\" alt=\"T\u00e9l\u00e9vision sur pied exposant une cr\u00e9ation graphique du logo savannah creation\" srcset=\"https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/02\/mockup-tele-logo-savannah-creation-1024x1015.webp 1024w, https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/02\/mockup-tele-logo-savannah-creation-300x297.webp 300w, https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/02\/mockup-tele-logo-savannah-creation-150x150.webp 150w, https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/02\/mockup-tele-logo-savannah-creation-768x761.webp 768w, https:\/\/savannahcreation.com\/wp-content\/uploads\/2023\/02\/mockup-tele-logo-savannah-creation.webp 1413w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b8cd590 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"b8cd590\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Ah, le service client! Dans un monde o\u00f9 tout est digital, o\u00f9 chaque interaction avec le client compte, qui n&#8217;a jamais ressenti cette frustration en \u00e9tant mis en attente? Dans cette \u00e8re digitale, les attentes des clients sont de plus en plus \u00e9lev\u00e9es. Ils veulent tout, tout de suite. Et c&#8217;est l\u00e0 que l&#8217;assistant digital, cet agent virtuel intelligent, ce chatbot, fait son entr\u00e9e, tel un super-h\u00e9ros pr\u00eat \u00e0 sauver la situation.<\/p>","protected":false},"author":1,"featured_media":7283,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-7963","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-monde-de-lia"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Comment l&#039;assistant digital peut-il am\u00e9liorer votre service client ?<\/title>\n<meta name=\"description\" content=\"D\u00e9couvrez comment un chatbot peut am\u00e9liorer votre service client. 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